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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will open. It includes exhaustive information about all the operations that you can perform on the given page. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast range of instructional video clips clarifying how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, take a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual persons and offers real solutions. We regulary "revamp" our FAQ section with new entries in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can get in touch with our great team of client support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average trouble ticket response time is only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225186

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com